Need help?
Frequently Asked Questions
The frames
Yes. Every pair has UV400 lenses, which block 100% of UVA and UVB rays. That's the level opticians recommend, and it's the same on every frame in the range, whatever the lens colour.
The W6 Marlow is polarised. The other six frames have non-polarised lenses with the same full UV400 protection. Each product page says which it is.
Polarised lenses cut reflected glare, so they're the better choice for driving, the beach and anything near water.
Non-polarised lenses give exactly the same UV protection, and they keep phone, dashboard and cash machine screens easy to read. Polarised lenses can make some screens look dark.
Go for contrast with your face shape:
Round face: angular frames, like the W1 Don, W5 Thornbury, W6 Marlow and W3 Ashford.
Square face: softer, rounder frames, like the W2 Bramley, W4 Kingsley and W7 Alderley.
Heart-shaped face: rounded pantos or slim rimless frames, like the W2, W4, W7, W1 and W5.
Long face: deeper frames with a strong brow, like the W3 Ashford and W6 Marlow.
Oval face: almost anything works.
Not sure which you are? Try our face shape finder.
All seven frames are a standard men's medium fit: 139–145mm across the front, with 145mm arms.
The easiest check is a pair you already own. Most frames have their size printed inside the arm, for example 50□20-145 (lens width, bridge, arm length). Every product page lists ours in the same order, so if the numbers are within a few millimetres of a pair that fits you, ours will too.
Five of the seven are premium acetate: the W2 Bramley, W3 Ashford, W4 Kingsley, W6 Marlow and W7 Alderley. Acetate is denser and warmer than injection-moulded plastic and keeps its colour and shape for years.
The W1 Don and W5 Thornbury are rimless, with bevelled lenses held by metal hardware. Every pair is hand finished before it ships.
Here's what you're paying for: premium acetate or rimless metal frames, metal hinges, UV400 lenses with a hardened scratch-resistant coating, hand finishing, and a leather case in the box.
What it doesn't pay for is a logo. A lot of the price of designer sunglasses is the name on the arm, and we leave that off.
Yes. The lenses have a hardened coating, and every pair comes with a case and a microfibre cloth. Avoid alcohol-based cleaners, which strip lens coatings over time.
We don't sell prescription lenses at the moment. An optician may be able to fit prescription lenses into our acetate frames (W2, W3, W4, W6 and W7), so check with yours before you order. The rimless W1 Don and W5 Thornbury are much harder to reglaze.
Welham is designed for men, and the proportions are built around a men's fit. Nothing about the frames is gendered, though, and plenty of our shapes work on anyone who likes them.
Orders & delivery
Delivery is free on orders over £50, so every pair ships free. Below that it's £4.99.
Every order is processed within 3 days, then shipped with tracking. Delivery then takes 5–7 working days. You'll get tracking by email as soon as your order leaves us.
Yes. We ship to the UK, the EU, the US, Australia and many other countries, and you'll see straight away at checkout whether we deliver to you.
Prices show in your local currency. Orders outside the UK may pick up import duties or taxes set by your country, and those are the customer's to pay.
We email you a tracking link as soon as your order leaves us. If it hasn't arrived within 10 working days of dispatch, email hello@welhameyewear.com with your order number and we'll chase it for you.
Email hello@welhameyewear.com with your order number as soon as you can. If it hasn't been dispatched yet, we'll change the address or cancel it. If it's already on its way, you can still return it within 60 days.
Every second pair is free, applied automatically at checkout with no code needed. Two pairs cost the price of one, and four cost the price of two.
One discount applies per order. If you enter a code, checkout compares it with the multi-buy saving and keeps whichever saves you more, so you never lose out.
Every pair arrives in a rigid black gift box with a matte black leather case, a microfibre cleaning cloth and a printed card from our founder.
It's an optional add-on in your cart, £4 in the UK. If your parcel is lost or damaged in transit, we replace it, and you don't have to deal with the courier.
It's switched on by default and you can remove it with one tap. Your consumer rights are exactly the same either way.
Returns & care
You have 60 days from delivery to return a pair, as long as it's unworn and in its case with the box. We refund the price you paid to your original payment method.
You also have the legal 14-day right to cancel. Full details are in our refund policy.
Email hello@welhameyewear.com with your order number and the pair you're returning, and we'll reply with the return address. Please wait for our reply before sending anything back.
Return postage is yours to cover, unless the pair is faulty or not what you ordered.
Email hello@welhameyewear.com with your order number and a couple of clear photos. We'll arrange a repair, replacement or refund, and cover the cost of sending it back.
Every frame has a one-year guarantee against manufacturing faults, starting from the day it's delivered. It covers the hinges, the frame itself and the lens coatings. It doesn't cover accidental damage, loss or normal wear.
Clean them with the microfibre cloth and warm water, not a shirt hem and not alcohol-based cleaners, which strip lens coatings over time. Store them in the case, and take them off with two hands: one hand is what loosens hinges.
Email hello@welhameyewear.com or message us through the contact page, and a real person will answer.